By ordering any of our products, you agree to be bound by these terms & conditions.

By placing an order at boost.Insulux , you warrant that you are at least 18 years old or have parents’ permission to purchase from us.

All personal information you provide us with or that we obtain will be handled by boost Insulux as responsible for the personal information.

Events outside boost.Insulux ’s control shall be considered force majeure.

The price applicable is that set at the date on which you place your order.

All pricing stated is inclusive of shipping costs.

Card information is transmitted over secure SSL encryption and is not stored.

Terms & Conditions

This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.

By placing an order at boost.Insulux , you warrant that you are at least 18 years old (or have parents’ permission to purchase from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at boost.Insulux for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.

All personal information you provide us with or that we obtain will be handled by boost.gInsulux as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to boost.Insulux and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request boost.Insulux to delete or correct the information held about you. By accepting the boost.Insulux Conditions, you agree to the above.

Force Majeure

Events outside boost.Insulux ’s control, which is not reasonably foreseeable, shall be considered force majeure, meaning that boost.Insulux .in is released from boost.Insulux ’s obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.

Payment

All products remain boost.Insulux ’s property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents’ permission to buy from boost.Insulux .

All transfers conducted through boost.Insulux are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.

LOCAL TAXES

Please note that local charges (sales tax, customs duty) are included in displayed pricing.

Cookies

boost.Insulux uses cookies according to the new Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm to your computer, consist only of text, can not contain viruses and occupies virtually no space on your hard drive. There are two types of cookies: “Session Cookies” and cookies that are saved permanently on your computer.

The first type of cookie commonly used is “Session Cookies”. During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A “Session Cookie” is never stored permanently on your computer and disappears when you close your browser. To use boost.Insulux without troubles you need to have cookies enabled.

The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On boost.Insulux we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.

Additional Information

boost.Insulux reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, boost.Insulux has the right to cancel the order and refund any amount paid in the best way. boost.Insulux shall also notify the customer of equivalent replacement products if available.

All inquiries: [email protected]

RETURN POLICY

You are entitled to a full refund within 90 days of your purchase, as outlined in our 90-Day Money Back Guarantee. Please note that the product must be returned either used or unused bottles.

ARBITRATION & CLASS ACTION WAIVER

EXCEPT WHERE PROHIBITED BY LAW, YOU AGREE THAT ANY CLAIM THAT YOU MAY HAVE AGAINST boost.Insulux , OR ITS PARENTS, SUBSIDIARIES, AFFILIATES, OWNERS, EMPLOYEES, AND/OR REPRESENTATIVES, MAY ONLY BE PURSUED AND BROUGHT IN FINAL AND BINDING CONFIDENTIAL ARBITRATION. YOU ACKNOWLEDGE AND AGREE THAT YOU ARE WAIVING THE RIGHT TO A TRIAL BY JURY. YOU AGREE THAT YOU MAY ONLY BRING A CLAIM IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF (LEAD OR OTHERWISE) OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. YOU FURTHER AGREE THAT THE ARBITRATOR MAY NOT CONSOLIDATE PROCEEDINGS OR CLAIMS OR OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.

This arbitration provision sets forth the terms and conditions of our agreement to final and binding confidential arbitration and is governed by and enforceable under the Federal Arbitration Act (the “FAA”), 9 U.S.C. §§ 1-16, as amended. In the event you elect to proceed with binding arbitration, you shall provide written notice to boost.Insulux by registered or certified mail and shall describe in such notice, with reasonable particularity, the nature and basis of such claim and the total amount of the claim. The written notice shall be sent to: 1128 Gunter Street, Unit G Austin, TX 78702. If the parties are unable to resolve the dispute arising from the claim by good faith negotiations within the thirty (30)-day period following receipt of the written notice, either party may initiate binding arbitration pursuant to the terms and conditions set forth herein.

The arbitration will be governed by the Commercial Dispute Resolution Procedures and the Supplementary Procedures for Consumer Related Disputes (collectively, “AAA Rules”) of the American Arbitration Association (“AAA”) and will be administered by the AAA. If the AAA is unavailable or refuses to arbitrate the parties’ dispute for any reason, the arbitration shall be administered and conducted by a widely-recognized arbitration organization that is mutually agreeable to the parties, but neither party shall unreasonably withhold their consent. The AAA Rules are available online at www.adr.org. Unless otherwise agreed, the arbitration shall take place in the capital city of the state in which the consumer resides, but may proceed telephonically in the event the total amount of the claim does not exceed $2,500 U.S. dollars (if the claimant so chooses).

Separate and apart from the agreement to arbitrate set forth above and to the extent permitted by law, you hereby independently (i) waive any right to bring or participate in any class action against boost.Insulux and (ii) acknowledge that this class action waiver is material and essential to the arbitration of any disputes between the parties and non-severable from the agreement to arbitrate claims.

MINIMUM ADVERTISED PRICE

Minimum advertised prices are established by boost.Insulux to keep the brand strong and not to dilute the brand.

Minimum advertised price must be no less than the current listed price on www.boost.Insulux .com for any products to be sold in third party websites.

The minimum advertised price for boost.Insulux Base is $54.95 USD.

There is no limit to a maximum advertised price.

MAP pricing is set by boost.Insulux and subject to change without notice.

The MAP policy applies to all advertisements of NPI products in any and all media, including, but not limited to, flyers, posters, coupons, mailers, inserts, newspapers, magazines, catalogs, mail order catalogs, email news letters, email solicitations, Internet or similar electronic media, television, radio, and public signage.

The MAP policy is not applicable to any in-store advertising that is displayed only in the store and not distributed to any customer(s).

MAP applies only to advertised prices and does not apply to the price at which the products are actually sold or offered for sale to an individual consumer within the dealer’s retail location or over the telephone. boost.Insulux dealers and sales representatives remain free to sell these products at any prices they choose.

Return and Cancellation Policy

Our goal are boost.Insulux is to go the extra mile for our customers, and ensure customer satisfaction at all times. We have an open 90-Day Return and Refund policy, even on used bottles. If at anytime within 90 days of placing your order, you are not satisfied, you can simply return the bottles the address below, and email customer service, and we will issue a refund within 72 hours of receiving the product.

Refunds on "Cash On Delivery" payment method, are made via Bank transfer, and refunds via "Online Payment" are made back to the original form of payment.

Shipping and Delivery Policy:

Within 48 hours of placing an order using "best-in-class" courier partners including DHL, Fedex, Dotzot and Xpressbees.

Thank you for trusting at Insulux for wellness needs. The following terms are applicable for any products that you have purchased with us.

100% money back guarantee policy

To receive a refund of your order, you must fulfill the following requirements:

1. Use the product for prescribed month as per your dietician/health consultant without any break in between (consistency is key). Break between the usage and not following the guidelines delays/slows result.
2. Submit a refund request to the email below along with your order number any time before prescribed month after your first shipment was delivered. You can contact us at email: care@ketogen.in or drop us a Whatsapp at +91 9311739930.
3. Your refund will be processed soon after the return shipment is delivered to the respective address and will be visible in your account in the next 7-8 business days.

Please note the money back guarantee won’t be applicable under the following cases:

1. You have not used the treatment consistently.
2. Any severe/underlying health conditions and high consumption of alcohol and sugary foods can delay or decrease the efficacy of the treatment was diagnosed while on treatment.
3. Eligibility will be determined after the dietitian consultation.

Cancellation

How can I cancel my order?

You can contact us at email: care@ketogen.in or drop us a Whatsapp at +91 9311739930. to cancel your order and our team will process the cancellation request. However, if the product has already been shipped you will be charged a fee of Rs. 300 for shipping, which will be deducted from your prepaid amount before refunding the entire amount.

Return/Replacement

How can I return/replace my orders?

Returns and Replacements can be requested within 3 days of delivery of the order, for the following reasons:

1. Wrong products delivered.
2. Missing products in the order.
3. Damaged products delivered

You can raise a request to return/replace your order by contacting our customer care team through the following channel (between 10 AM - 7 PM).

You can contact us at email: care@ketogen.in or drop us a Whatsapp at +91 9311739930.

We would request you to share the images of the products when you send us an email.

How are returns/replacements processed?

1. Once we receive a return/replacement request, we will send our courier partner to pick up the product. This will be arranged within 3 working days of raising the return/replacement request.
2. In case our reverse pickup is not available at your pin code, we will request you to self-ship the products through any reliable courier partner.
3. We request you to please send the product along with all accompanying material and original packaging.
4. Once we receive the products, we will quickly process the refunds/replacements. Please note that if the replacement product is unavailable, we will process a refund.

Contact us

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can help you out. We will need a photo of the damaged product after which we will initiate a replacement. You can always contact us for any replacement question at care@ketogen.in or drop us a Whatsapp at +91 9311739930. We do not take any returns.

Web Site Terms and Conditions of Use

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, applicable laws and regulations and their compliance. If you disagree with any of the stated terms and conditions, you are prohibited from using or accessing this site. The materials contained in this site are secured by relevant copyright and trade mark law.

2. Use License

1. Permission is allowed to temporarily download one duplicate of the materials (data or programming) on boost.Insulux ’s site for individual and non-business use only. This is the just a permit of license and not an exchange of title, and under this permit you may not:
   1. modify or copy the materials;
   2. use the materials for any commercial use , or for any public presentation (business or non-business);
   3. attempt to decompile or rebuild any product or material contained on boost.Insulux ’s site;
   4. remove any copyright or other restrictive documentations from the materials; or
   5. transfer the materials to someone else or even “mirror” the materials on other server.
2. This permit might consequently be terminated if you disregard any of these confinements and may be ended by boost.Insulux whenever deemed. After permit termination or when your viewing permit is terminated, you must destroy any downloaded materials in your ownership whether in electronic or printed form.

3. Disclaimer

1. The materials on boost.Insulux ’s site are given “as is”. boost.Insulux makes no guarantees, communicated or suggested, and thus renounces and nullifies every single other warranties, including without impediment, inferred guarantees or states of merchantability, fitness for a specific reason, or non-encroachment of licensed property or other infringement of rights. Further, boost.Insulux does not warrant or make any representations concerning the precision, likely results, or unwavering quality of the utilization of the materials on its Internet site or generally identifying with such materials or on any destinations connected to this website.

4. Constraints

In no occasion should boost.Insulux or its suppliers subject for any harms (counting, without constraint, harms for loss of information or benefit, or because of business interference,) emerging out of the utilization or powerlessness to utilize the materials on boost.Insulux ’s Internet webpage, regardless of the possibility that boost.Insulux or a boost.Insulux approved agent has been told orally or in written of the likelihood of such harm. Since a few purviews don’t permit constraints on inferred guarantees, or impediments of obligation for weighty or coincidental harms, these confinements may not make a difference to you.

5. Amendments and Errata

The materials showing up on boost.Insulux ’s site could incorporate typographical, or photographic mistakes. boost.Insulux does not warrant that any of the materials on its site are exact, finished, or current. boost.Insulux may roll out improvements to the materials contained on its site whenever without notification. boost.Insulux does not, then again, make any dedication to update the materials.

6. Links

boost.Insulux has not checked on the majority of the websites or links connected to its website and is not in charge of the substance of any such connected webpage. The incorporation of any connection does not infer support by boost.Insulux of the site. Utilization of any such connected site is at the user’s own risk.

7. Site Terms of Use Modifications

boost.Insulux may update these terms of utilization for its website whenever without notification. By utilizing this site you are consenting to be bound by the then current form of these Terms and Conditions of Use.

8. Governing Law

Any case identifying with boost.Insulux ’s site should be administered by the laws of the country of India boost.Insulux State without respect to its contention of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

Privacy Policy

Your privacy is critical to us. Likewise, we have built up this Policy with the end goal you should see how we gather, utilize, impart and reveal and make utilization of individual data. The following blueprints our privacy policy.

• Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
• We will gather and utilization of individual data singularly with the target of satisfying those reasons indicated by us and for other good purposes, unless we get the assent of the individual concerned or as required by law.
• We will just hold individual data the length of essential for the satisfaction of those reasons.
• We will gather individual data by legal and reasonable means and, where fitting, with the information or assent of the individual concerned.
• Personal information ought to be important to the reasons for which it is to be utilized, and, to the degree essential for those reasons, ought to be exact, finished, and updated.
• We will protect individual data by security shields against misfortune or burglary, and also unapproved access, divulgence, duplicating, use or alteration.
• We will promptly provide customers with access to our policies and procedures for the administration of individual data.

We are focused on leading our business as per these standards with a specific end goal to guarantee that the privacy of individual data is secure and maintained.